Are you seeking tailored training solutions for your team? Look no further! 

At Impact Academy, we specialize in crafting customized customer success workshops designed to address the specific challenges and goals of your organization.

Whether you're aiming to streamline advocacy workflows, enhance retention strategies, or refine your onboarding processes, our team will collaborate closely with yours to develop a program that aligns perfectly with your objectives, accelerating your journey towards success.

Just let us know your needs, and we'll transform them into reality!

Some of the workshops we have done so far:

  • Retention
  • Expansion
  • Advocacy
  • Success Plans
  • Expansion
  • Onboarding
  • Partner Success


Lincoln Murphy

Lincoln Murphy is a world-renowned growth architect, consultant, author and speaker. As one of the earliest evangelists for Customer Success, Lincoln was invited to co-author the book on Customer Success.

Johan Nilsson

Johan Nilsson is a Swedish technology entrepreneur. He has a long background building SaaS-companies and is presently the CEO & founder of Startdeliver, a next generation Customer Success Software.

EXAMPLE Advocacy Workshop

Price starting from €3, 950 (10 people group session)


  • Prep-work
  • Live Workshop
  • Post-work
  • Tools
  • Frameworks
  • Access to all Recorded Material